We are excited to have you as a part of our community. Before you start exploring and using our services, we want to make sure that you understand our terms and conditions. These terms and conditions outline the rules and regulations that govern the use of our website and services. By using our website, you agree to comply with these terms and conditions. We strive to provide the best possible service to our clients and maintain a safe and respectful environment for all users.
We may update and modify these terms and conditions from time to time to reflect changes in our services, laws and regulations, or for other reasons. Any changes to these terms and conditions will be posted on our website and will become effective immediately upon posting. It is your responsibility to review these terms and conditions regularly to ensure that you are aware of any changes. If you continue to use our website and services after the changes have been made, it will be considered as your acceptance of the modified terms and conditions.
Acontti.com is owned and operated by Ravenia Solutions LTD with Company Reg No. HE 450987 and registered office address at, Stadiou 110,Flat/Office 5, 6020, Larnaca, Cyprus.
To ensure the best possible results, we encourage our clients to provide a brief prior to the start of any work. In the event that a client chooses not to provide a brief, we cannot guarantee that they will be able to access the best results from the service.
In order to commence work on a project, we require both payment and an agreement for delivery.
We deliver all content to our clients over email unless they have specified another format when purchasing.
If a brief is supplied and agreed upon, you will be entitled to revisions. The number of revisions will be at our discretion.
If no brief is supplied, we reserve the right to have creative freedom in writing the content. For example, if you provide only an article title to work from, we will write the content as we see fit.
We may allow revisions if no brief is supplied, depending on the content, however this will be at our discretion.
Once you request your content, it will be delivered to you in your chosen format (e.g. Word document, PDF etc.). The content will be delivered within the chosen time; Standard Delivery is 5-7 working days and Express Delivery is 2-3 working days. Once you have received it, you will then have three working days to ask for edits to be made. If you do not submit a revision request within the set timeframe, the content will be irrevocably deemed completed.
To place an order with us, you must first register an account. Afterward, you can select your desired content writing service and complete the order process by providing as much detail as possible. Payments for our products and services must be made at the time of purchase.
The payment will be processed by our third-party service provider, who is PCI-DSS compliant. Acontti.com does not store or retain your credit/debit card details. Once your payment is completed, you will see "ACONTTI, LARNACA" on your bank statement.
If you wish to cancel a request, please inform us in writing as soon as possible. We can only cancel an order before our agents have begun working on your project. We recommend submitting a cancellation request within 24 hours of placing your order; after this period, cancellations will not be accepted.
Refunds are only possible if our content writers have not yet started your chosen project. Once our writers have begun, a full refund will not be possible. In such cases, we may offer a partial refund, dependent on the amount completed on the project. The refund amount will be determined on a case-by-case basis, and we will communicate this with you as soon as possible. We advise submitting any refund request as soon as possible.
Refunds are also available in cases where there is a fault in our service due to an error on our end. We will honour refunds if we have delivered the wrong product compared to what was ordered, and we accept refund requests for this up to 7 days after the delivery date.
You agree to indemnify, defend, and hold harmless ACONTTI, its affiliates, employees, agents, and third-party service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from any breach of these terms and conditions or any other violation of the law by you, your agents, or any third party using your account.
You also agree that ACONTTI will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, even if we have been advised of the possibility of such damages.
All electronic and printed text related to ACONTTI’s media, including the content found on this website, is protected by copyright and other applicable intellectual property rights.
Without the express written consent of ACONTTI, reproduction, republication, or redistribution of any part of this website is strictly prohibited and will be considered a violation of our intellectual property rights.
Customers under the age of 18 are strictly prohibited from purchasing or using our services.
These terms and conditions shall be governed by and construed in accordance with the laws of Cyprus.
The terms and any disputes arising between the merchant and the cardholder are governed by the laws of Cyprus.
If you have any questions or concerns about these terms and conditions or our services, please do not hesitate to contact us.
You can reach us by email at [email protected].
